I am a good listener and enjoy solving people's problems. Jumia is literally a 3.0 university where one can grow fast personally and professionally. I joined Jumia Senegal in 2018 as a vendor experience agent and took the lead of the department in November 2019 thanks to my work and professionalism. Now, I have transitioned to lead the JForce team.
Before Jumia, my experiences in previous companies allowed me to develop listening skills and especially the importance of teamwork, which is really essential at Jumia.

Jumia has helped me grow so much - both at a personal and professional level. During my time here, I have learned that e-commerce is so much more than just selling products, but that it's all about connecting with people and making a positive impact in the community. I feel so fortunate to work with a passionate team, and look forward to many more years of learning and growing together.
My journey at Jumia started over 8 years ago with Jumia Egypt and I am now Head of Traffic Ops today. Before Jumia, I worked in the Customer Service department in different companies in Egypt.

I became a part of Jumia in 2019, initially serving as a Human Resource Associate. Subsequently, I earned a promotion to the position of Human Resource Business Partner. Prior to joining Jumia, my professional background includes experience in the manufacturing industry, as well as being a Human Resource consultant.
What I appreciate about Jumia is its inclusive culture. Jumia provides a work environment that values and respects the diversity of its employees. At Jumia individuals of different backgrounds, experiences, perspectives, and identities feel welcome, accepted, and valued.

As a legal practitioner with 17+ years professional experience in the areas of logistics and supply chain, finance, mergers and acquisitions, international business, energy and infrastructure, I recently joined Jumia in 2023 as Country Head of Legal, NG.
What I love most about Jumia is that the company has afforded me the opportunity to add value, be recognized and rewarded for adding such value. Indeed, Jumia lets the best people and ideas grow- one of the Company’s core values. A fast paced environment that presents a variety of opportunities to proffer solutions, my skills as a lawyer are enhanced day by day and I am loving every minute of working here.

I have learnt to think big at Jumia, always be solution minded and react as fast as possible. I love the working environment which has enabled me to grow tremendously.
I joined Jumia for the 2017 Black Friday edition as an Inbound temporary agent and got my contract as After sales agent in less than a year. I was promoted to Aftersales Manager in August 2019 to date.