Jumia is a leading African player in the FinTech arena. To me, it represents an opportunity to learn and participate in building Africa's digital economy for a huge market and witness the impact we can have on people's lives. I realize how today's techologies can help out both consumers and vendors to have such a secure and satisfactory online experience that is more enjoyable and smarter than a personal assistant in your own pocket.

I joined JumiaPay in July 2019 as senior backend developer and since then I have been working in the payment integration team.
Before Jumia, I was working at Seal-Software specializing in contract analysis, as senior software engineer, at Oracle as application Engineer, and EDS as information associate.

I am an expert in customer relations and customer operations management with over 10 years of experience across different industries. I joined Jumia Algeria in 2022 as the Head of Customer Service where I led and oversaw the organization's customer service operations before transitioning to Chief Operations Officer in 2023.
I particularly value the emphasis on teamwork, as well as the stimulating prospect of daily operational challenges that provide ongoing opportunities for learning and collaboration.

As a legal practitioner with 17+ years professional experience in the areas of logistics and supply chain, finance, mergers and acquisitions, international business, energy and infrastructure, I recently joined Jumia in 2023 as Country Head of Legal, NG.
What I love most about Jumia is that the company has afforded me the opportunity to add value, be recognized and rewarded for adding such value. Indeed, Jumia lets the best people and ideas grow- one of the Company’s core values. A fast paced environment that presents a variety of opportunities to proffer solutions, my skills as a lawyer are enhanced day by day and I am loving every minute of working here.

I am a good listener and enjoy solving people's problems. Jumia is literally a 3.0 university where one can grow fast personally and professionally. I joined Jumia Senegal in 2018 as a vendor experience agent and took the lead of the department in November 2019 thanks to my work and professionalism. Now, I have transitioned to lead the JForce team.
Before Jumia, my experiences in previous companies allowed me to develop listening skills and especially the importance of teamwork, which is really essential at Jumia.

I became a part of Jumia in 2019, initially serving as a Human Resource Associate. Subsequently, I earned a promotion to the position of Human Resource Business Partner. Prior to joining Jumia, my professional background includes experience in the manufacturing industry, as well as being a Human Resource consultant.
What I appreciate about Jumia is its inclusive culture. Jumia provides a work environment that values and respects the diversity of its employees. At Jumia individuals of different backgrounds, experiences, perspectives, and identities feel welcome, accepted, and valued.