Faces of Jumia

Marcelle Monkam

CCO - Jumia Kenya

My journey at Jumia has been so far a great one, I joined Jumia in 2014 as an acquisition captain in Cameroon Coming from DIAGEO. 4 months after joining, I was promoted to Head of Seller Management and then Head of Category. Later on, I left Cameroon to join Jumia Senegal as CCO where I did 19 amazing months and presently I am the CCO for Jumia Kenya.
Looking back at these amazing years at Jumia, one thing I learned is to always challenge myself and get out of my comfort zone to grow. This has been so easy to achieve because Jumia is a stimulating environment that promotes people's growth and well-being. I am proud to be part of this multicultural team spread over 11 countries that have one main goal "Change African's lives through technology"

Mourad Tatou

COO - Jumia Algeria

I am an expert in customer relations and customer operations management with over 10 years of experience across different industries. I joined Jumia Algeria in 2022 as the Head of Customer Service where I led and oversaw the organization's customer service operations before transitioning to Chief Operations Officer in 2023.
I particularly value the emphasis on teamwork, as well as the stimulating prospect of daily operational challenges that provide ongoing opportunities for learning and collaboration.

Rihab Khalfet

Head of Planning and Performance - Jumia Tunisia

What I love about Jumia is to see our consumers and partners' excitement when approaching our big events and initiatives. The impact of our work on people's lives is my biggest satisfaction.

I joined Jumia in 2019 and I am currently the Head of Planning and Performance in Tunisia. Before Jumia, I worked at Auchan as Business Analytics Manager.

Jorge Correia

Senior Engineering Manager - PTC

It's been years of constant challenges that have provided me with the ideal environment for professional growth. Together, the freedom and trust that is placed on employees are fundamental factors for building a successful career. I feel proud to contribute to the company's growth and happy to see how Jumia empowers people's development.

I joined Jumia in 2015 as a Junior web developer and became a Technical Lead. Since then I've worked in internal tools for user access management, software for customer communications and Jumia website search engine.
My background before I joined Jumia was mainly related to software development for healthcare institutions, working for Alert Life Sciences Computing

Joan Katusiime

After Sales Manager - Jumia Uganda

I have learnt to think big at Jumia, always be solution minded and react as fast as possible. I love the working environment which has enabled me to grow tremendously.
I joined Jumia for the 2017 Black Friday edition as an Inbound temporary agent and got my contract as After sales agent in less than a year. I was promoted to Aftersales Manager in August 2019 to date.