"You don't need a title to be a leader" at Jumia. That is my motto: there is a leader in each of us, so we must be ambitious and act on it. I really like the simplicity and availability of the management teams, the friendly and warm work environment as well as the availability and kindness of the HR.
I joined Jumia in February 2015 as Customer Service Agent and changed roles 3 times before being promoted to Customer Experience Manager in August 2017 and moving to a role of JForce Expansion Manager in 2019.

Jumia has helped me grow so much - both at a personal and professional level. During my time here, I have learned that e-commerce is so much more than just selling products, but that it's all about connecting with people and making a positive impact in the community. I feel so fortunate to work with a passionate team, and look forward to many more years of learning and growing together.
My journey at Jumia started over 8 years ago with Jumia Egypt and I am now Head of Traffic Ops today. Before Jumia, I worked in the Customer Service department in different companies in Egypt.

It's been years of constant challenges that have provided me with the ideal environment for professional growth. Together, the freedom and trust that is placed on employees are fundamental factors for building a successful career. I feel proud to contribute to the company's growth and happy to see how Jumia empowers people's development.

I joined Jumia in 2015 as a Junior web developer and became a Technical Lead. Since then I've worked in internal tools for user access management, software for customer communications and Jumia website search engine.
My background before I joined Jumia was mainly related to software development for healthcare institutions, working for Alert Life Sciences Computing

As a legal practitioner with 17+ years professional experience in the areas of logistics and supply chain, finance, mergers and acquisitions, international business, energy and infrastructure, I recently joined Jumia in 2023 as Country Head of Legal, NG.
What I love most about Jumia is that the company has afforded me the opportunity to add value, be recognized and rewarded for adding such value. Indeed, Jumia lets the best people and ideas grow- one of the Company’s core values. A fast paced environment that presents a variety of opportunities to proffer solutions, my skills as a lawyer are enhanced day by day and I am loving every minute of working here.

I have learnt a lot since I joined Jumia way back in 2016! At Jumia I have been cultured to think positively, do what is right not what is easy, manage a team, respect and nourish my work life balance and to be grateful and fair as a manager.

All our work and work environment culture are focused on how to satisfy both consumers and vendors and I enjoy that!

I started my professional career with Jumia as a VDO agent 5 years ago and moved to quality auditor in 2018. Today, I work as an Outbound Manager.