Impact & Sustainability
Our Commitments
At Jumia, we are deeply committed to creating a positive impact on society and ensuring sustainable practices across our operations. We believe that by embracing responsibility and taking action, we can contribute to a more sustainable future. Here are our key commitments:
Environment
- Minimizing Impact on Environment
Social
- Providing Convenience, Affordability and Accessibility for Consumers
- Empowering sellers, partners, and communities
- Building an engaged inclusive and diverse workforce
Governance
- Operating with Strong Governance and Ethical Standards
Making a positive impact
We deliver a wide range of products to consumers across our markets, regardless of location
We care about our communities: we’ve donated hundreds of thousands of items throughout our markets
Our JumiaHeroes are given the right level of protection to continue to deliver the best services to our consumers
Media
Community Support
Dans le cadre de son engagement citoyen, Jumia Côte d'Ivoire a manifesté sa solidarité envers les patients de l'Hôpital Psychiatrique de Bingerville. Cette action s'est concrétisée par une remise officielle de matériels électroménagers et de denrées alimentaires, réceptionnée par la directrice de l'établissement, le Dr Olga Porquet. Au-delà de l'aide matérielle, cette initiative a permis aux équipes de Jumia de s'immerger dans les réalités de la santé mentale pour mieux comprendre les défis du personnel et déconstruire les préjugés entourant ces pathologies. Par ce geste, l'entreprise espère briser les tabous et inciter d'autres acteurs du secteur privé à s'investir pour le bien-être des populations les plus vulnérables, prônant ainsi une Côte d'Ivoire plus inclusive.
Kenya's rural e-commerce model is fast becoming a blueprint for Africa's digital future. A few highlights below: Download the full report Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services. Follow us on, Linkedin Jumia Group and X @Jumia_Group
Rural e-commerce is accelerating in Nigeria, with over half of Jumia orders now coming from secondary cities and remote areas. With over 350 Pickup Stations nationwide and a network of 67 logistics partners, Jumia is expanding access and last-mile efficiency, connecting underserved communities to the digital economy. Download the full report Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services. Follow us on, Linkedin Jumia Group and X @Jumia_Group