Impact & Sustainability
Our Commitments
At Jumia, we are deeply committed to creating a positive impact on society and ensuring sustainable practices across our operations. We believe that by embracing responsibility and taking action, we can contribute to a more sustainable future. Here are our key commitments:
Environment
- Minimizing Impact on Environment
Social
- Providing Convenience, Affordability and Accessibility for Consumers
- Empowering sellers, partners, and communities
- Building an engaged inclusive and diverse workforce
Governance
- Operating with Strong Governance and Ethical Standards
Making a positive impact
We deliver a wide range of products to consumers across our markets, regardless of location
We care about our communities: we’ve donated hundreds of thousands of items throughout our markets
Our JumiaHeroes are given the right level of protection to continue to deliver the best services to our consumers
Media
Community Support
Rural e-commerce is accelerating in Nigeria, with over half of Jumia orders now coming from secondary cities and remote areas. With over 350 Pickup Stations nationwide and a network of 67 logistics partners, Jumia is expanding access and last-mile efficiency, connecting underserved communities to the digital economy. Download the full report Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services. Follow us on, Linkedin Jumia Group and X @Jumia_Group
As part of our Corporate Social Responsibility (CSR) efforts, the Jumia Ghana team had the privilege of visiting the Teshie Children's Home to donate essential items in support of the children. What makes this initiative even more special is that the items were funded primarily through donations from our employees, with additional support from the business. Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services. Follow us on, Linkedin Jumia Group and X @Jumia_Group
As part of our 13th Anniversary campaign, the Jumia Nigeria team delivered joy to the children of Makoko community in Lagos. It was a wonderful opportunity to put smiles on the faces of the kids, and we thank the team from Hope and Support for the Slum Child Initiative for the incredible work they are doing to educate children in underserved areas. Jumia is a leading e-commerce platform in Africa. Our marketplace is supported by our proprietary logistics business, Jumia Logistics, and our digital payment and fintech platform, JumiaPay. Jumia Logistics enables the seamless delivery of millions of packages while JumiaPay facilitates online payments and the distribution of a broad range of digital and financial services. Follow us on, Linkedin Jumia Group and X @Jumia_Group