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UNFPA partners with Jumia for access to health products and Information during COVID-19


The partnership will expand delivery and increase access to reproductive health commodities across Uganda

Kampala, Uganda, November 12 2020: UNFPA, the United Nations sexual and reproductive health agency and Jumia Uganda, the country’s largest e-commerce platform have today announced a new partnership that aims to increase access to reproductive health commodities and information through Jumia’s platform.

Consumers will conveniently and privately have access to a wide range of reproductive health commodities including male and female condoms, HIV self-test kits, pregnancy test kits and Maternity Kits (Mama kits)  UNFPA and Jumia will also leverage Jumia’s large reach to disseminate information on sexual reproductive health, targeting young people and women.

COVID-19 has wreaked havoc on the health and safety of women and young people. Uganda, like many other countries continues to grapple with the disruptions in sexual and reproductive health services and restricted access to contraceptives, caused by the pandemic.

In response to the crisis, UNFPA is working with trusted partners including Jumia, to ensure women and girls can access sexual and reproductive health services, and strengthen supply chains for contraceptives.

“The health and safety of our customers is a top priority for us. This partnership with the United Nations Population Fund (UNFPA) puts us in a unique position to step up and offer consumers a platform to access health products in a safe, private and convenient manner,” said Ron Kawamara, the Chief executive officer of Jumia Uganda. 

“To ensure sustained access to these products during the COVID-19 pandemic, all reproductive health items ordered through the reproductive health category on our platform will be delivered across Uganda free of charge until January 2021.” he added

Mr. Alain Sibenaler, the UNFPA Representative in Uganda noted that the partnership with Jumia is one of the ways that UNFPA is stepping up to protect the right to sexual and reproductive health and rights.  

“Our partnership with Jumia is part of our efforts to change the narrative when it comes to accessing sexual reproductive health and rights. We are committed to finding innovative ways to enable us to reach even more women and young people who would otherwise be denied their right to access SRHR services,” said Mr. Sibenaler.

“We are building on our ongoing initiatives to expand the possibilities of using digital solutions to solve real-time problems. This type of digital solution is particularly vital right now as we respond to the challenge of COVID-19,” he explained.

To order for a product a user has to download the Jumia app or log onto their website. They then place an order from the Reproductive Health category on the e-commerce platform and pay using card, mobile money or via cash on delivery. Once this is done, the Jumia driver picks up the item and delivers it to the user.

Thereafter users will still be able to purchase reproductive health commodities using the Personal Health e-shop from pharmacies listed on the shop app and pay a nominal delivery fee.

About Jumia

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and thousands of sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions within the Jumia’s ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.